Customer Reviews

  
 
 
 
 
 
All reviews
 
 
  
Google
 
 
  
Facebook
 
 
  
Yelp
 
 
  
Trustindex
 
 
  
Angie's List
 
 
  
BBB
 
 
 
 
 
 
 
 
 
Excellent4.9599 reviews
 
4.9
 
Excellent599 reviews
 
 
 
  
 
Excellent4.8178 reviews
 
4.8
 
Excellent178 reviews
 
 
 
  
 
Excellent5.0400 reviews
 
5.0
 
Excellent400 reviews
 
 
 
  
 
Excellent4.513 reviews
 
4.5
 
Excellent13 reviews
 
 
 
  
 
Excellent5.02 reviews
 
5.0
 
Excellent2 reviews
 
 
 
  
 
Excellent5.05 reviews
 
5.0
 
Excellent5 reviews
 
 
 
  
 
Excellent5.01 reviews
 
5.0
 
Excellent1 reviews
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
 
 James Hue 
 
 
  
 
+2
My garage was breaking down every other week, I had two technicians come out to repair it and it was still causing me problems.

Ido came out and worked on my garage and it looks beautiful it works great and makes my garage look so much more better. I am thankful for the work he has done very grateful. Keep up the great work.
  
 
 
 
 
 
 
 Posted on Google  
 
 
 Hunter Hollinger 
 
 
  
 
+0
Done quickly and professional
  
 
 
 
 
 
 
 Posted on Google  
 
 
 Dana Najimudeen 
 
 
  
 
+1
Awesome work. Excellent customer experience.
  
 
 
 
 
 
 
 Posted on Google  
 
 
 Charlene Collier 
 
 
  
 
+0
My technician called an hour before he got here to let me know when he would be here. Needless to say he was right on time and I am so grateful for that, he did an excellent job and he was quick to
  
 
 
 
 
 
 
 Posted on Google  
 
 
 Venkata YV 
 
 
  
 
+0
Ido did an awesome job. On time and great fix. Highly recommend
  
 
 
 
 
 
 
 Posted on Google  
 
 
 Ginger Brown 
 
 
  
 
+1
These guys were amazing. Even with a nationwide, multi carrier cell phone outage, their communication was on point. Our tech, Ido, was extremely knowledgeable, friendly and fast! He showed up at my place in under 2 hours from my first call and replaced my broken spring within an hour, freeing my car from the garage! The price was very reasonable and he inspected other parts of the system just to be sure there was no other damage. I loved that there was no attempt to up sell something I didn't need. Absolutely can't go wrong with this company! Much thanks!
  
 
 
 
 
 
 
 Posted on Google  
 
 
 Amy Solari 
 
 
  
 
+0
Great experience.  Prompt callback and on time arrival.  He did the repair quickly and well.  Would recommend!
  
 
 
 
 
 
 
 Posted on Google  
 
 
 Jared Nugent 
 
 
  
 
+0
Ido was a fantastic technician! They came quick and fixed my broken spring in less than an hour! I’d use them again and highly recommend them!
  
 
 
 
 
 
 
 Posted on Google  
 
 
 Jill Kozikowski 
 
 
  
 
+2
Day after Christmas our garage door spring broke, and Ido from Garage Door Pro was ON it.  Called almost immediately in response to my online request for a quote to fix it.  Was at my house within an hour.  Door fixed in 30 min.  Above and beyond what I expected!  Even offered to take broken spring and recycle the metal.  Great responsiveness.  :)
  
 
 
 
 
 
 
 Posted on Google  
 
 
 Peggy W 
 
 
  
 
+1
Great service! Called about broken door not opening and technician was here within an hour. Highly recommend!
  
 
 
 
 
 
 
 Posted on Google  
 
 
 Antoniette Norton 
 
 
  
 
+2
Bob did a wonderful job fixing my garage door he was very friendly and fixed it in no time great customer service definitely will use them again in the future if needed
  
 
 
 
 
 
 
 Posted on Google  
 
 
 Marina Levin 
 
 
  
 
+0
We had a very old garage door opener with a chain drive that was installed by the builder 21 years ago. The opener was making noise and had an outdated look and features. Nick from Garage Door Pro replaced the opener with a modern belt drive operation and tech features such as a mobile app so we can open and close the garage door with a mobile phone if we want to let someone enter the home when we are away or simply check if we forgot to close the door. The garage door opener is much quieter now and has an aesthetically pleasing look. The technician was on time exactly when we requested early morning on Monday. We called back to consult about adjusting the light sensor shutoff delay and were helped immediately. We had a very pleasant experience.
  
 
 
 
 
 
 
 Posted on Yelp  
 
 
 D T. 
 
 
  
 
Responded very quickly, came out first thing on a Sunday morning to replace garage door spring. Was very friendly and professional.
  
 
 
 
 
 
 
 Posted on Yelp  
 
 
 Greg R. 
 
 
  
 
Original rating was for the wrong company. They all have Garage something and it was very difficult to tell the difference between Garage Pro Door and Garage Pro of Indidanapolis.
My apologies.
  
 
 
 
 
 
 
 Posted on Facebook  
 
 
 Eliana Dicusa 
 
 
  
 
Our garage door was completely off track and they fixed it perfectly. Looks brand new again.
  
 
 
 
 
 
 
 Posted on Facebook  
 
 
 Tristan Roy 
 
 
  
 
Amazing service and trustworthy team. I wouldn’t call anyone else for garage repairs.
  
 
 
 
 
 
 
 Posted on Facebook  
 
 
 Robert Richardson 
 
 
  
 
Professional and friendly people. They like to think along with you about solutions instead of problems. Definitely recommended for all maintenance and service needs!
  
 
 
 
 
 
 
 Posted on Facebook  
 
 
 Peter Martin 
 
 
  
 
Ido did an excellent job when we had a new garage door fitted.Very professional from start to finish ,would definitely recommend.
  
 
 
 
 
 
 
 Posted on Facebook  
 
 
 Johnson Janet 
 
 
  
 
Very professional service from the initial call to survey to fitting. Very pleased with new door and would happily recommend Garage Door Pro LLC in the future
  
 
 
 
 
 
 
 Posted on Yelp  
 
 
 Leslie P. 
 
 
  
 
Not professionally respectful.  Charge the work that has not done I will not recommend at all.
  
 
 
 
 
 
 
 Posted on Facebook  
 
 
 Jake Harvey 
 
 
  
 
Entire staff is Very Professional! Craftsmanship, customer service, warranty service all Amazing!!! Would Highly recommend!!!
  
 
 
 
 
 
 
 Posted on Facebook  
 
 
 Helen Stewart 
 
 
  
 
Garage door pro LLC was amazing.  It was easy to get an appointment and Ido came on time.  He was pleasant and quickly fixed the garage door itself and replaced the wall remote.  I was very pleased.
  
 
 
 
 
 
 
 Posted on Facebook  
 
 
 Harold Kober 
 
 
  
 
Ido came out to our house on a Sunday afternoon and was able to see what the problem was with our garage door opener. It was fixed in a few minutes.
  
 
 
 
 
 
 
 Posted on Facebook  
 
 
 Alan Hadley 
 
 
  
 
Garage door pro llc provided excellent service by quickly and efficiently programming my remote control and keypad, ensuring my garage is secure and convenient to access.
  
 
 
 
 
 
 
 Posted on Facebook  
 
 
 Mark Powley 
 
 
  
 
Ido was on time. He did an excellent job in 35 minutes! I was most impressed with his positive approach. Good job!
  
 
 
 
 
 
 
 Posted on Facebook  
 
 
 Norma Owens 
 
 
  
 
We had our old garage door replaced and couldn't be happier. Smooth process from quote to installation. The new door looks amazing and operates quietly. Great workmanship!
  
 
 
 
 
 
 
 Posted on Facebook  
 
 
 Lein Macleod 
 
 
  
 
Came out to repair the garage door within 2 hours. Great service!
  
 
 
 
 
 
 
 Posted on Yelp  
 
 
 Ron J. 
 
 
  
 
Called to get an estimate on a new door. Can't even talk to a live person. Technician said he'd be there in 30-40min. Never showed, never said they cancelled my appointment. Then made up some BS saying I told them I found a better price, and that's why they cancelled. Trash customer service and lost my business
  
 
 
 
 
 
 
 Posted on Yelp  
 
 
 Motherof3 S. 
 
 
  
 
Edo was so kind and such a gentleman we appreciate his knowledge quality value and service.
  
 
 
 
 
 
 
 Posted on Yelp  
 
 
 Mark S. 
 
 
  
 
Needed service the same day.  Garage Door Pro came out and replaced my door within hours.  Door works great.
  
 
 
 
 
 
 
 Posted on Trustindex  
 
 
 Dorothy Stewart 
 
 
  
 
Customer Service
Called on Sunday to replace springs. Rodney provided excellent customer service. I would definately recommend this company.
  
 
 
 
 
 
 
 Posted on BBB  
 
 
 Daniel L. 
 
 
  
 
Fast and friendly service. They did exactly what I needed in a timely manner.
  
 
 
 
 
 
 
 Posted on Yelp  
 
 
 Wally B. 
 
 
  
 
Called early evening as garage door was not working.  1 hour later a very nice person arrived.  He was thorough in explaining our problem and was very knowledgeable.  Installed a new wi-fi enabled garage door opener.  He then patiently helped me program my devices to make sure they all worked with the new controller.  Very happy with the service I received.  Highly recommend this company.
  
 
 
 
 
 
 
 Posted on Yelp  
 
 
 Tonia B. 
 
 
  
 
Garage door pro . Was fast reliable and very knowledgeable. The price was very reasonable. I recommend Garage Door Pro
  
 
 
 
 
 
 
 Posted on Angie's List  
 
 
 Andrea R. 
 
 
  
 
They did an awesome job. Very knowledgeable and professional.
  
 
 
 
 
 
 
 Posted on Yelp  
 
 
 David R. 
 
 
  
 
The service technician worked his tail off and did a terrific job. He was very helpful answering my questions. I was very happy with the work he did.
  
 
 
 
 
 
 
 Posted on Yelp  
 
 
 Richard M. 
 
 
  
 
Called at 2:00 to see about scheduling a service and to my amazement they showed up by 3:30, gave me an estimate and completed the repair by 5:00. Outstanding!
  
 
 
 
 
 
 
 Posted on Yelp  
 
 
 John I. 
 
 
  
 
As a major storm was rolling in our door spring broke and in a matter of hours the technician tracked down the right spring and replaced it (15 minutes once he got here!). Saved the day - the rep went above and beyond!
  
 
 
 
 
 
 
 Posted on Yelp  
 
 
 Rusty J. 
 
 
  
 
Service was prompt to replace a broken unit and communication was fine. It's a bit curious that the entire old (broken) unit was left behind. I've got a ten foot piece of chain and  metal in the garage that seems like it should have been hauled off as part of the job.
  
 
 
 
 
 
 
 Posted on Angie's List  
 
 
 Brian M. 
 
 
  
 
Our 65 year old house has very heavy solid wood garage doors. The old rusty spring on one of the doors broke (the other door has a newer spring). It broke after pulling my car in and closing the door (luckily!). Steve from Garage Door Pro came and put a new spring on this old system. Then he noticed the cables on the side were almost worn through. Because of the age of the door and the style of the equipment these doors were built with, he needed to turn the direction of the cables. He first got my car out of the garage and then worked to change the direction on those cable wheels. The garage door is working and is safe. I called in the morning and all this was done the same day. Steve was great. He did excellent work and explained everything well. I talked to him about eventually replacing the doors. He gave me great information and a brochure to review - I highly recommend this company!
  
 
 
 
 
 
 
 Posted on Angie's List  
 
 
 Elizabeth B. 
 
 
  
 
The service tech was very knowledgeable regarding my garage door issue. Explained to me right away the issues and what needed to be replaced. He had my door repaired within a couple of hours and it worked like new. He also made sure the garage door opener was still in good working condition as the issues with the door could have damaged the electric opener. Was pleased with his help. Would definitely hire them again in the future.
  
 
 
 
 
 
 
 Posted on Angie's List  
 
 
 Nicole M. 
 
 
  
 
I was VERY impressed by Garage Door Pro Services! I called at night to get a quote and they promptly arrived the next morning. They man who showed up to fix my door was very kind and professional. He had my garage door fixed in about 40 minutes. I highly recommend this company!
  
 
 
 
 
 
 
 Posted on Angie's List  
 
 
 Oksana M. 
 
 
  
 
It went really smooth. Tech explained the problem and the size or the spring. Next on the list is my door.
  
 
 
 
 
 
 
 Posted on Angie's List  
 
 
 Oksana M. 
 
 
  
 
It went really smooth. Tech explained the problem and the size or the spring. Next on the list is my door.
  
 
 
 
 
 
 
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